01 General Terms and Conditions
These terms and conditions apply to the aq888 platform and all its services. aq888 is an internationally licensed online gaming platform serving players from various countries around the world, including Bangladesh.
By accessing or using aq888, you acknowledge that you have read, understood, and agree to comply with these terms. aq888 reserves the right to modify these terms at any time.
- These terms apply to all aq888 products, services, and promotions.
- The Bengali version is a translation of the original English terms; in case of dispute, the English version shall prevail.
- Aq888 reserves the right to revoke service access for any individual.
02 Account Registration and Usage
To use services at aq888, you must register a valid account. It is your responsibility to ensure all information provided during registration is accurate, complete, and up-to-date.
- Single Account Policy: Each person may only open one account. If multiple accounts belonging to the same person are found, all accounts and their balances will be confiscated.
- Account Security: Keep your login credentials (username and password) completely confidential. Sharing with third parties is prohibited.
- Account Transfer Prohibited: aq888 accounts may not be sold, transferred, or leased to any other person.
- Provide Accurate Information: Name, address, mobile number – all information must be accurate. Incorrect information may result in withdrawal delays.
- Account Verification: Before your first withdrawal, you must verify your identity with a national ID card or passport.
Warning: If anyone opens an account in another person's name or with false information, it will be immediately closed and all balance will be forfeited.
03 Eligibility and Age Limit
The following eligibility criteria are mandatory to use aq888's services. Creating an account or using the service is strictly prohibited if these conditions are not met.
- Minimum Age 18 Years: No one under 18 years of age may open an account or play games on aq888. Proof of age may be requested at any time.
- Legal Eligibility: It is your responsibility to ensure that online gaming is legal in the country where you reside.
- Mental Capacity: You must decide to play games of sound mind and voluntarily.
- Restricted Regions: aq888 does not provide services to certain countries or regions. Attempts to access from listed restricted regions will result in account closure.
aq888 is committed to protecting minors. Any suspicious account will be investigated immediately.
04 Deposit and Withdrawal Policy
All financial transactions at aq888 are conducted through secure and encrypted channels. The following rules apply to deposits and withdrawals.
- Deposit Methods: Deposits can be made via mobile banking, electronic wallets, and bank transfer.
- Minimum Deposit: The minimum deposit amount varies for each method; see the Deposit page for details.
- Withdrawal Processing: Withdrawal requests are typically processed within 5–30 minutes, though time may increase if verification is required.
- Same-Method Withdrawal: Withdrawals must be made using the same method used for deposit.
- Anti-Money Laundering: aq888 complies with international AML (Anti-Money Laundering) policies. Suspicious transactions will be subject to additional verification.
- Third-Party Payments Prohibited: Deposits from another person's account or using methods not registered in your own name are not allowed.
05 Bonus and Promotion Terms
Bonus and promotion offers at aq888 are provided based on specific terms. Read the relevant terms carefully before accepting any bonus.
- Wagering Requirements: Each bonus comes with specific wagering requirements. To withdraw winnings from a bonus, you must complete the required wagering amount.
- Bonus Validity: Each bonus has a specific validity period. Unused bonuses will be automatically cancelled after expiry.
- Single Active Bonus: Multiple bonuses cannot be active simultaneously.
- Bonus Abuse Prohibited: Attempting to fulfill bonus terms through multiple accounts, fake identities, or tactical means will result in cancellation of bonuses and associated winnings.
- Promotion Changes: aq888 reserves the right to modify, suspend, or cancel any promotion.
Tips: Detailed conditions for each bonus are provided on the Promotions page. Please review them before claiming a bonus.
06 Gameplay Policy and Fair Play
All games at aq888 are powered by certified Random Number Generator (RNG) technology, ensuring every outcome is completely impartial and unpredictable.
- Technical Issues: If any game remains incomplete due to server crash or disconnection, aq888 will determine the outcome according to system logs.
- Fraud Prohibited: Use of bots, automation software, hacking, or any unfair methods will result in permanent account closure.
- Game Rules: Each game has its own rules, which can be viewed in the game interface.
- Incorrect Payout: If an incorrect payout occurs due to a technical error, aq888 reserves the right to correct that amount.
07 Security and Privacy
Aq888 places the highest priority on protecting your personal and financial data. All data is secured through 256-bit SSL encryption.
- Your information is not sold to third parties.
- Information may be provided to authorities when legally required.
- Contact our support if you notice unusual activity on your account.
- For more information, visit our Privacy Policy Read.
08 Responsible Gaming
Aq888 believes in responsible gaming. Gaming should be for entertainment purposes, not as a solution to financial problems.
- Players can set their own deposit limits, loss limits, and session time.
- Temporary or permanent self-exclusion facilities are available if needed.
- Aq888 provides assistance to players if signs of problem gambling are identified.
For more details, contact our Responsible Gaming See page.
09 Account Closure and Suspension
Aq888 may suspend or permanently close your account for any of the following reasons:
- Violation of terms or fraudulent activity.
- Operating multiple accounts.
- Providing false or incomplete information.
- Bonus abuse or system exploitation.
- Connection from a restricted region.
- For legal or regulatory reasons.
To voluntarily close your account, contact the support team. Withdraw any remaining balance before account closure.
10 Disclaimer and Limitations
Aq888 accepts no liability for the following:
- Missed games due to internet disconnection.
- Delays or errors from third-party payment providers.
- Temporary service disruptions due to unexpected technical issues.
- Losses occurring due to the player's own negligence.
Be aware of the risks involved in gaming. Play only with amounts that won't affect your livelihood if lost.
11 Terms Amendment Policy
Aq888 reserves the right to amend, modify, or update these terms and conditions at any time. Continued use of the platform after changes indicates your acceptance of the new terms.
- Email or platform notifications will be provided for significant changes.
- You can check the "Last Updated" date at the top of the page to see if the terms have changed.
- We recommend checking this page regularly.